Rusty Cat's goal is for every single customer to have the utmost satisfaction with their purchase, and to feel as fabulous as you look wearing it. If, however, this is not the case when you receive your item, we can exchange it for you or issue you a store credit if it is received back to us within 14 days from the time of purchase in great condition with no flaws, damage, or odor. In order to ship items back to you, you will be responsible for any shipping costs. All clearance/sale items are final sale!! For any other inquiries, please email us anytime at email@example.com or give us a call at 662-597-2042. Our store hours are Tuesday - Friday 10:00-5:00, and Saturday from 10:00 - 3:00. As always, thank you for shopping Rusty Cat.